All our products are covered by Plum Audio warranty for one year following the date of purchase.
This warranty covers any defect in the manufacturing of product.
This warranty does not cover any damage or malfunction caused by incorrect use - such as, but not limited to, power cables connected backwards, excessive voltage levels, or exposure to extreme temperature or moisture levels.
The warranty covers replacement or repair, as decide by Plum Audio.
Shipping items for a repair or replacement:
In order to return us a product, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.
Returns can be mailed to:
Tel Aviv 6109101,
You will be responsible for paying for the shipping costs.
We will not refund the shipping costs.