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Warranty:
All our products are covered by Plum Audio warranty for one year following the date of purchase.
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This warranty covers any defect in the manufacturing of product.
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This warranty does not cover any damage or malfunction caused by incorrect use - such as, but not limited to, power cables connected backwards, excessive voltage levels, or exposure to extreme temperature or moisture levels.
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The warranty covers replacement or repair, as decide by Plum Audio.
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Shipping items for a repair or replacement:
In order to return us a product, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.
Returns can be mailed to:
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Plum Audio,
Shay Shezifi,
P.O.B 9193
Tel Aviv 6109101,
Israel.
You will be responsible for paying for the shipping costs.
We will not refund the shipping costs.
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